At Tashza Mart, customer satisfaction is our priority. Please read our return and refund policy carefully.
1. Return Eligibility
You can request a return if:
- The product is damaged or defective
- You received the wrong item
2. Return Time
Return requests must be made within 3-4 days after receiving the product.
3. Conditions for Return
- The product must be unused and in original condition
- Must include original packaging
4. Non-Returnable Items
Certain products (like personal use items) may not be eligible for return unless damaged.
5. Refund Process
- After receiving and checking the returned product, we will process your refund
- Refund may be provided via cash or the original payment method
6. Delivery Charge
- Delivery charge is non-refundable
- In case of our mistake, we will cover return delivery cost